Privacy Policy

Introduction

Welcome to Violeta Boutique. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our hotel and use our services.

1. Information We Collect

1.1 Personal Information

• Name
• Address
• Email address
• Phone number
• Payment information
• Identification documents (e.g., passport, ID card)

1.2 Non-Personal Information

• Browser type
• IP address
• Cookies and tracking technologies
• Aggregated website usage data

2. How We Use Your Information

2.1 Personal Information

• To process your bookings and reservations
• To communicate with you about your stay
• To provide customer service and support
• To fulfill legal obligations
• To personalize your experience

2.2 Non-Personal Information

• To improve our website and services
• For marketing and promotional purposes
• To analyze website traffic and usage patterns

3. How We Share Your Information

We may share your information with third-party service providers who assist us with:

• Payment processing
• Marketing and advertising
• Hospitality and website maintenance
• Customer service

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4. Security of Your Information

We implement various security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request correction of any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We recommend reviewing this policy periodically for any changes.